human touch vs AI

How can your business provide exceptional customer service while staying ahead of the competition? With the rise of AI, bots, and outsourced solutions, there has been a shift towards automated interactions—but at what cost? At ChatLead, we believe that

Is Live Chat Worth It?

Effective chat is an essential tool to drive and maintain business, make the best use of personnel, and analyze how effective your website is. That all starts as soon as you add live chat to your website…

Greet every visitor on your website with a virtual handshake with ChatLead award-winning software

If a guest walked into the front door of your business, there’s no doubt someone from your company would greet them. ‘How may I help you?’ ‘Welcome to ’ ‘What’s happening?’ All these are greetings a visitor may

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